Frequently Asked Questions (FAQ)


How does the admission process work? How long does it take for acceptance|denial confirmation?

    • Students must have reached their 18th birthday by graduation day.
    • To apply online, visit  
      • For those who wish to fill out a paper application, visit us at the Served Academy’s location.
    • The application process is two step: a form and a skills assessment.
      • Our admissions team will review your preliminary application form within 3 business days of receipt.
      • If your application form is approved, you will be emailed a link to begin an online assessment for the second step of the application.  
        • You will receive an email notifying you of your final application status within 3 business days after your assessment completion.

What certifications can I receive after successfully completing this course?

    • American Red Cross
      • Adult/Pediatric: CPR
      • Adult/Pediatric: AED
      • First Aid
    • ServSafe
      • ServSafe Alcohol
      • ServSafe Food Handler
      • ServSafe Food Manager
      • ServSafe Allergen

What is the cost of the classes and courses? Are payment plans available?

    • The tuition for the Serving 101 course is $1,395. Payment plans are available.
      • Please contact Served Academy to inquire about our payment options.
      • Financial assistance may also be provided through our partners. Contact Served Academy to inquire about funding availability.
      • Served Academy accepts Cash, Money Orders, Visa, MasterCard, Discover and American Express.

How long does the program take to complete? Flexibility in  class sessions?

    • The Serving 101 course typically lasts for 2-3 weeks.  Students must attend all days of class for completion of the course.
      • Students must make arrangements with the instructor to make-up any missed lessons.
    • There are morning sessions Monday – Friday from 8:45 A.M.  to 2 P.M. There are also afternoon sessions Monday – Friday from 4:45 P.M. to 10 P.M.

Do you offer job placement assistance after the completion of the course?

  • YES! We have partnered with various restaurants and hotels  that are interested in employing our students after completion of the course. Served Academy will offer Lifetime Career Connections and prepare students for their interviews.  

What is the refund policy? *

    • We understand that life happens and you may not be able to attend a scheduled class. Please contact Served Academy immediately for a solution that best fits your needs.
      • Serving 101 students may make-up missed lessons within a 30-day period. Please make arrangements with your instructor to do so. If you wish to receive a refund, you must notify Served Academy 14 days before the course begins.


Please visit to review Red Cross cancellation policies.